The German ADAC Truckservice and the Austrian Service 24 have founded a new European mobility service provider for the commercial vehicle sector.

The 50:50 joint venture named 24/7 GmbH, which will operate on the market under the 24/7 ASSISTANCE brand in the future, is to act as a holding to bundle sales, marketing and product development for both companies’ services. 24/7 ASSISTANCE will thus have direct access to a network of more than 40,000 authorized workshops in all European countries.

In the future, ADAC Truckservice and Service 24 will focus on the qualitative expansion of the infrastructure and become part of the 24/7 ASSISTANCE brand as independent national service companies.

The new company is headquartered in Salzburg, Austria. Satellites are located in Germany, Austria, Bosnia and Herzegovina, Bulgaria, Poland, Romania and Hungary. The competition authority gave its approval in March. The official foundation took place on July 15 in Salzburg. Business operations will start in January 2022.

The company’s dual leadership is formed by managing directors Jarno Bor (Service 24) and Dirk Fröhlich (ADAC Truckservice).

“24/7 ASSISTANCE pursues a clear strategy. We are growth-oriented and, as the European champion, we want to set the gold standard in roadside assistance and mobility management for commercial vehicles. The name 24/7 ASSISTANCE reflects the brand’s DNA. Service around the clock, one-stop and to a consistent standard, wherever our customers are located. That’s why we are jointly driving the qualitative expansion of our European networks, focusing on internationalization, specialization, future-proof technologies and efficient processes,” says Dirk Fröhlich, Managing Director of ADAC Truckservice.

“The demands made by new drive technologies and modern vehicle engineering are just as strong as the customer’s demand on reliable, efficient one-stop mobility solutions. We do not only want to remain competitive in this market segment, we intend to use the power of both brands to further develop the best and most efficient service networks for all aspects of commercial vehicle mobility. This will make us more attractive to customers and partners,” says Jarno Bor, Managing Director of Service 24 and responsible for sales at 24/7 ASSISTANCE.

24/7 ASSISTANCE will integrate the product portfolios of the two parent companies. This includes roadside assistance and mobility services as well as 1st level support for transport and logistics, agricultural machinery and industry, Europe-wide 24/7 roadside assistance for trucks, trailers, buses, light commercial vehicles as well as agricultural vehicles and construction machinery, service products and mobility packages as well as prepaid payment solutions and payment protection solutions for vehicle manufacturers (OEMs) and fleet operators. In addition, the focus lies on the expansion of existing service networks into a European mobility management system based on quality criteria.

You can find this press release online with pictures at
https://tinyurl.com/presse-adac-truckservice

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About 24/7 ASSISTANCE:

Based in Salzburg, 24/7 GmbH (brand name: 24/7 ASSISTANCE) is the largest independent mobility service provider for the commercial vehicle sector in Europe. The company provides roadside assistance and mobility services in all European countries and in 24 languages, as well as global 1st level support for transport and logistics, agricultural technology and industry. The range of services includes Europe-wide 24/7 emergency assistance for trucks, trailers, buses, light commercial vehicles as well as agricultural vehicles and construction machinery, service products and mobility packages as well as prepaid payment solutions and payment protection solutions for vehicle manufacturers (OEM) and fleet operators. 24/7 ASSISTANCE has a network of 40,000 authorized workshops in Europe.

As a growth-oriented mobility service provider, 24/7 ASSISTANCE is driving the qualitative expansion of its European service networks, focusing on internationalization, specialization, future-proof technologies and efficient processes. 24/7 GmbH is a 50:50 joint venture of ADAC Truckservice GmbH and Service 24 Notdienst GmbH.

About ADAC Truckservice:

ADAC Truckservice GmbH (Laichingen, Germany) provides roadside assistance for the commercial vehicle sector (trucks, trailers, buses and light commercial vehicles), fixed-price products for vehicle fleets and mobility programs, and after-sales services for the commercial vehicle industry in 39 European countries and 24 languages. The company was founded in 1980 and employs 42 people at its Laichingen headquarters. Satellites are located in Bosnia and Herzegovina (Banja Luka, Sarajevo, Mostar). The company is a 100% subsidiary of ADAC Service GmbH based in Munich.

About Service 24 Notdienst

Service 24 Notdienst GmbH (Altaussee, Austria) provides assistance for commercial vehicles and industry to its customers from the commercial transport sector throughout Europe. This includes roadside assistance, recovery and towing services, security services in the course of police checks, medical care, driver support as well as international 1st level support for (emergency) services. The company was founded in 1981 and is a 100% subsidiary of ÖAMTC, headquartered in Vienna.