Big enough to handle.
Small enough to care.
24/7 ASSISTANCE – Your international mobility service provider with added value. We will be happy to advise you personally and take time for your concerns.
24/7 ASSISTANCE has a network of more than 40,000 service providers in Europe.
The range of services includes Europe-wide 24/7 emergency assistance for trucks, trailers, buses, light commercial vehicles as well as agricultural vehicles and construction machinery, vehicle protection letters and mobility packages as well as prepaid payment solutions and payment protection solutions for vehicle manufacturers (OEM) and fleet operators.
As a growth-oriented mobility service provider, 24/7 ASSISTANCE is driving the qualitative expansion of its European service networks, focusing on internationalisation, specialisation, future-proof technologies and efficient processes.
24/7 ASSISTANCE is a 50:50 joint venture of ADAC Truckservice GmbH (ADAC) and Service 24 Notdienst GmbH (ÖAMTC).
In 2021, the German ADAC Truckservice and the Austrian Service 24 founded a new European mobility service provider for the commercial vehicle sector.
The 50:50 joint venture called 24/7 GmbH, which will appear on the market with immediate effect under the brand 24/7 ASSISTANCE, bundles sales, marketing and product development of both services as an umbrella company. 24/7 ASSISTANCE thus has direct access to a network of over 40,000 authorised workshops in all European countries. ADAC Truckservice and Service 24 will remain as independent national service companies. They are part of the 24/7 ASSISTANCE brand and concentrate on the qualitative expansion of the infrastructure.
The company is based in Salzburg, Austria. Satellites are located in Germany, Austria, Bosnia and Herzegovina, Bulgaria, Poland, Romania and Hungary. The competition authority gave its approval in March 2021 and the company was officially founded in Salzburg on 15 July 2021.
“24/7 ASSISTANCE has a clear strategy: We are growth-oriented and want to set the gold standard in roadside assistance and mobility management for commercial vehicles as the European champion. The name 24/7 ASSISTANCE reflects the DNA of the brand. Service around the clock, from a single source and to a uniform standard, wherever our customers are. That is why we are jointly driving forward the qualitative expansion of our European networks with a focus on internationalisation, specialisation, future-proof technologies and efficient processes”.
Dirk Fröhlich, Managing Director, 24/7 GmbH
“The demands of new drive technologies and modern vehicle technology are just as great as the customer’s desire for reliable, efficient mobility solutions from a single source. In this market environment, we not only want to remain competitive, but also to further develop the best product portfolios as well as the most efficient service networks around commercial vehicle mobility. This is how we become more attractive for customers and partners”.
Jarno Bor, Managing Director, 24/7 GmbH
(Sales/Network /Marketing/Product Development)
100 percent performance, 100 percent readiness, 100 percent in the service of our customers: 24/7 ASSISTANCE is there for you when you need help.
With over 40 years of experience, we offer our customers a wide range of sectors competent and efficient assistance services. The friendly specialists in our emergency call centres are available to you daily 24 hours a day – your competent contact for mobility services.